Sage CRM

The Problem You received a new license key due to an expired license key or changes to user count and would like to update the license key in your current Sage CRM installation. The Solution Before you attempt to update the license key, you should ensure that the key you have is for the correct version of Sage CRM. Also, make sure that you ask all users to...

The Problem When working Sage CRM, you run into an error message that says "User is currently disabled or set as a resource". The screenshot below is what the message looks like The Solution The error occurs when the system administrator has disabled or changed the user account to a resource account. Before you can enable this user or change it to a non-resource account, you have to...

The Problem When working with Sage CRM, your system is not working well and throws errors or warnings. Alternatively, system functions or integrations are not working as expected. While there are many reasons for your system to not work correctly, you can get a head start by identifying the problem for your Sage partner. The Solution The first step in identifying and resolving a problem is to...

The Problem One of the common issues that you can run into when working with Sage CRM is that get an error message "a number of named users need to be disabled to enable the system license. Please contact your system administrator". This issue happens because you have more users in the system than allowed by the number of authorized users based on your purchased user...